How does the program work?

The first step is to schedule a hearing evaluation with one of our partner clinics. After an assessment with your hearing health professional, you’ll decide together which hearing aids would be most appropriate for your individual lifestyle and listening needs.

Next, it’s as simple as choosing the hearing aid plan that’s the right fit for you! You’ll enter into a 36 month agreement, after which time you’ll have the option to upgrade your devices!

How long does it take to receive our hearing aids?

The amount of time it takes will vary from clinic to clinic, depending on the availability of the devices.

Will I be receiving a new hearing aid?

Every Hearing Aid Rental device is guaranteed brand new, and not a refurbished device.

What happens at the end of the 36 months?

After your 36 month rental agreement, you’ll be given the option of replacing your device for a brand new one! This way, you won’t fall behind the current hearing health technology, or worry about the cost of replacing an older, less effective device.

Will my hearing devices be under warranty?

All hearing aids are covered through full manufacturer warranty for any and all repairs.

Where can I get a device? 

We have partner clinics across Canada to help with your hearing aid rental. Check out the Find Your Clinic section to find the clinic nearest you! If you’re having trouble locating a clinic close to you, feel free to give us a call at 1-833-718-8169.

How long is the rental program agreement?

Each contract is for a 3 year term.

How can payments be processed?

Hearing Aid Rental accepts all major credit cards!

What if I don’t like my hearing aid? 

Your satisfaction is our number one priority! That’s why we offer a trial period, where your hearing health professional will work with you to make sure you are fitted with a device specific to your unique needs, and can help to tweak the device and slowly get you accustomed to your new hearing.

Is it called Hearing Aid Rental or Hearing Care Plan?

New name, all the same benefits - Hearing Aid Rental is now Hearing Care Plan! You will see this reflected in your next invoice, but rest assured, the same dedicated team and exceptional service you rely on is staying the same. If you have any questions about this change, please feel free to contact us at admin@hearingcareplan.ca.